FAQ TRIBU NEWS
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Do you have an application?
Yes! You can download the application via the following link: IOS / APPLE ANDROID
Forgot your password?
You forgot your password? No worries, just click on "Forgot your password" under the login screen. On the next screen, we 'll ask you to enter your email You will receive an email a few minutes later to reset your password. ⚠ for security reasons, this mail has a limited life span of 1h. If more than 1 hour passes between the moment the email is sent and the moment you try to reset your
What happens if my reader passes away?
Tribu was founded to reconnect generations. A large part of our newspapers are sent to senior citizens. Unfortunately, the death of our readers is part of daily life. The most important thing for us, is that this potential situation will in no way hinder your desire to make your family members happy. Should your readers die or are no longer be able to enjoy the newspapers, you can always stop your subscription by contacting us. Here are the options available to our customers in the event of deat
How can I view my old newspapers?
You can find all your old newspapers that have been printed in your personal archives. How? Go to “Menu” and “My archives” I can't find my newspaper in my archives. There are two possible reasons: You were not a subscriber when you created the newspaper. No worries, please contact us and we can generate it and send it to you. You didn’t make a newspaper during that period. Do you want to reprint your
I do not see the “chat” function
There are a number of reasons for this: No one in our staff is online, so the easiest thing to do is to send us an email at firstname.lastname@example.org with your question. Some browsers have a advertisement blocker. Some ad blockers hinder our chat application from working. In this case, you can allow "mytribunews.com" and "app.mytribunews.com" to display ads in your ad blocker settings. ps: sometimes ad blockers block the chat function when you edit the journal, but not here on the faq. If