Articles on: Others
This article is also available in:

Forgot your password?

You forgot your password?

No worries, just click on "Forgot your password" under the login screen.

On the next screen, we 'll ask you to enter your email

You will receive an email a few minutes later to reset your password.

⚠ for security reasons, this mail has a limited life span of 1h.
If more than 1 hour passes between the moment the email is sent and the moment you try to reset your password, it will not work.
But you just have to repeat the procedure ... without waiting 1 hour.

You did not receive the password reset email?

This may be due to several reasons:

You did not fill in the right email address. Look for "Tribu news" in your inbox. If you don't find any emails, there is a good chance that you are registered with another email address.
The reset email is in your junk mail. Take a look!
The email may take a few minutes to arrive, up to 10 minutes.

If you still cannot retrieve or reset your password, please contact us via the chat on this page, or by email at

Updated on: 26/02/2021