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At Tribu, the customer is not king… they are happy!
And even better…
We have an ultra-responsive customer service, available every day from 10 AM to 10 PM.
We will help you with any bug or issue. If our solutions don’t meet your expectations, we will refund you!
Share your problems and frustrations with us: it helps us improve our services and offer you better solutions.
We are available via chat 💬 :
- on weekdays from 9 AM to 10 PM ⏰
- on weekends and public holidays from 10 AM to 10 PM
Updated on: 12/11/2025
Thank you!