Recipients and addresses

• Can the journal be delivered to several addresses / recipients?

  How to offer an original gift to more than 1 of your beloved ones :-)Popular

• How can I change / modify the shipping address?

  Change the address of who receives your Tribu photo album. You could also change every month who receives your albums and make a super original gift to more thant one person.Popular

• How to add an extra recipient

  Add a reader and double the pleasure. A reader is someone that physically receives a printed photo album avery month.Some readers

• How can I reprint a journal?

  Reprint a photo album to get your memories. or offer it as an original gift to someone that doesn't have it already.Some readers

• Who receives my journal ?

  The journal will be sent to the postal addresses listed in "Members and recipients" for which the status is “subscribed”. You can find them here: Members & Recipients This address can be updated if needed. We refer to the person receiving the journal as the recipient. All members of the Tribu receive the journal by email in PDF format.Few readers

Delivery and receipt

• I didn't receive my journal

  You didn't receive your Tribu photo album. Don't leave this original gift as is. Ask us, we'll find a solution !Popular

• What is the status of my journal?

  Check the statuses of your Tribu photo album.Popular

• How can I view my old / previous journals?

  You can find all your past Journals that have been created in the “Journals” tab. How to access them? Go to the menu and click on the "Journals" tab. I can’t find my Journal in my "Archives". There are several possibilities: You were not subscribed when the journal was generated. No worries – contact us, we can generate the journal and send it to you. You didn’t create a journal during that period. Do you want to repPopular

• When is the journal delivered?

  When will your monthly photo album be delivered at home ?Some readers

• Do you deliver anywhere in the world?

  Our photo albums can be delivered everywhere around the worldSome readers

• My journal is bent, what can I do ?

  This article only applies if you have a journal printed every month (Mini, Classic or Premium). It can happen that the post folds journals during delivery. We are trying to solve this problem in every way possible. Unfortunately there is no miracle cure (or at least we haven't found it yet 😉). This problem is mainly related to the mail carrier, who, out of simplicity or habit, folds large envelopes. We discussed it with several carriers, and they all agree: the best way to avoid this isFew readers

• How to order a new journal / (re)print

  Order a reprint or an extra print of a past or current journal, for one or more recipients, from the Journals menu.Few readers