• I don't have a credit card

  If you don't have a credit card, please contact us via chat or by email (info@mytribunews.com) to ask for payment via SEPA or bancontact! In the meantime, create your Tribu and get started on your album.Some readers

• How do I stop the renewal of my subscription?

  By default, your subscription will renew automatically on the expiry date. If you want to stop the renewal, here's how: Click on the menu and go to the "Subscription" tab. On the "Subscription" page, click on "stop automatic renewal".Few readers

• Why am I being asked to pay 0€?

  When you register your credit card on your Tribu account, it is possible that your bank asks you to confirm a payment of 0€. This procedure is completely normal. It is a verification on the part of your bank. Indeed, in order to verify that the whole payment process is possible and secure, some banks want to do this process in its entirety. They therefore charge you a dummy amount of 0€ to test this. But don't worry, nothing will be charged to you. And you only have to do it once, when you rFew readers

• How to change subscription type

  If your Tribu is already subscribed Once your tribu is subscribed, you can switch from a classic album to a premium album. How do I do this? Go to menu subscription and select "change subscription". Another solution is to create a new Tribu (directly from the menu). Then you can select the type of subscription that you wFew readers

• I want to stop my subscription

  You are not satisfied with our services? The formula does not suit you? The first thing to do is to contact us, in most cases we find a solution. If not, just ask and: we stop your subscription we refund the balance of the remaining unused albums we learn a little more and can continue to improve a little each day. We are available via chat: every working day from 9am to 10pm every holiday from 10am to 10pm And if you contact us outside these hours, you will not get your answer inFew readers