What happens if my reader passes away?

Tribu was founded to reconnect generations. The first people who received a Tribu newspaper were our grandparents 💌.

A large number of our newspapers are sent to elderly people. Sadly, the passing of our recipients is a reality we face regularly 💔.

The most important thing for us is that this possibility does not stop you from wanting to make them happy 💛.
If your recipient were to pass away or could no longer fully enjoy the newspapers you lovingly create, you can cancel your subscription at any time, simply by contacting us.

In case of death, here are the options most of our customers choose:

use the remaining months to create a final newspaper, sent to several family members 👨‍👩‍👧‍👦
continue with Tribu, but send the printed newspapers directly to descendants, uncles, aunts, etc.
cancel the subscription and request a refund
convert the remaining months into a voucher to (gift yourself) a Recap Album or an Annual Album 🎁


Whatever the case, reach out to us with your wishes and we’ll do everything we can to help 🙏.

You can also unsubscribe from our communications at any time using the link in any email you receive from Tribu 📭.

Updated on: 30/05/2025